Scrum Master Soft Skills

These soft skills are essential for a Scrum Master to be successful in their role. 

Communicator – The primary function of the Communicator is communication and using communication to get things done. Scrum Master facilitates meetings and sets the agenda. This is not possible without solid communication skills. You can also get the best safe coaching to become a scrum master online.

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Listener – Scrum Masters must be able to listen at levels one and two. They must not only follow the project's progress and manage work boundaries, but they also have to listen to potential impediments.

Persistent – The Scrum Master is the process gatekeeper. The majority of people are anti-change. Therefore, the Scrum Master must be persistent in getting people to cooperate.

Facilitation – A good Scrum Master should be able to master the art of facilitation. Facilitation is a key component to your overall success as well as that of your team. Facilitation is essential for keeping meetings on track, documenting them, and ensuring they produce the desired outcome.

Accountability – A Scrum Master is ultimately responsible for the delivery process. Therefore, the Scrum Master should be familiar with the RACI dynamics associated with each role. This role helps ensure that others are accountable and take action when necessary.

Negotiator – This role interacts with the product owner and team and protects them from over-work and under-commitment in Sprint. This requires great negotiation skills.

Motivational – The team facilitator has a lot of tools to help them. Sometimes a team or individual needs a little extra care and nurturing. These queues must be identified and taken action.